Video Games Chronicle reports that PlayStation Plus subscribers have been having problems renewing their PlayStation Now or PlayStation Plus subscriptions since the launch date of the updated PS Plus.
Recently, PS4 and PS5 owners reported (including the official PlayStation Support) that they are unable to activate prepaid cards using codes from PSN.
Sony Interactive Entertainment (SIE), though it has not publicly commented on the situation. However, employees in communication with frustrated customers confirmed the temporary limitation.
PS Plus summation will be unavailable due to changes in subscriptions. We have disabled the ability to do this.– This is the technical support response to one user of the ResetEra forum.
Sony Interactive Entertainment seems to be trying to keep players from spending less on the PS Plus update. The future version of the service will offer three tariff plans: Premium, Extra, and Essential.
SIE has previously announced that PS Now ($60/month) subscribers will be upgraded into PS Plus Premium ($120). PS Plus Premium expires if the subscriber also has an active PS Plus subscription.
Remember that the new PlayStation Plus subscription will be available in Europe and Russia starting June 22nd. At the end of March, details of the service were made public, including pricing and tariffs.