NVIDIA has been sued over the melting of the 12+4-pin 12VHPWR connector on GeForce GTX 4090 graphics card during its use. Lucas Genova is the plaintiff. Genova is one of the accelerator’s owners. Genova accuses NVIDIA for selling substandard goods and fraudulent enrichment.
The lawsuit was filed in California on November 11th. The lawsuit claims that NVIDIA Continues to be sold [видеокарты] GeForce GTX 4090 is equipped with a defective and dangerous power connector. This leads to failure of consumer graphics cards, and presents serious security risks to all buyers..
According to the plaintiff’s complaint, he purchased the GeForce GTX 4090 at Best Buy for $1599.99. According to the buyer, he claimed that he “Has the required experience in installing computer components, and in particular video card” The GeForce RTX4090 4090 installation was done following all of the recommended steps. The plaintiff discovered that the connector for the 12+4-pin power cord connected to the accelerator had become melted after using the video card.
Genova’s lawsuit claims that Genova is not the only GeForce RTX4090 owner who was in the same situation. Plaintiff states that neither he nor any other owner of the premium $1,599 graphics card anticipated to obtain it. “dangerous product, which should not have been a commodity in its current technical state”.
Genova refers specifically to photos and reviews of a melted 12VHPWR connection that connects the video card. These issues are covered in a Reddit thread. 26 owners of GeForce RTX4090s complained about the problem at the time of writing. Some users also reported damage to their 12VHPWR power connectors.
NVIDIA is still investigating the melting power connectors in the GeForce GTX 40 flagship graphics cards. He also stated that he doesn’t have any information about the progress of the investigation which he could share publicly. The company and its partners nevertheless took the initiative to replace the damaged graphics accelerators. Independent investigation revealed that the most likely cause of problems was an improperly inserted connector.