European Commission Investigates Microsoft and Apple Under DMA Regulations

The European Commission is currently probing key services of tech giants Microsoft and Apple, including Bing, Edge, Microsoft Advertising, and iMessage. The core of the investigation is to ascertain whether these services should be subject to the Digital Markets Act (DMA) regulations, a recently introduced set of rules aimed at promoting fair competition in the digital market.

Initiation of the Investigation

The investigation was initiated in September when both Apple and Microsoft challenged the European Union’s competition regulator’s decision to label their respective services as core platform services under the DMA. This designation, if validated, would require the companies to make significant adjustments in how they operate within the EU.

Key Points of the Digital Markets Act (DMA)

  • It necessitates major tech companies, including Microsoft, Apple, Google, Amazon, Meta Platforms, and ByteDance, to accommodate third-party apps or app stores on their platforms.
  • The act seeks to simplify the process for users to transition from default apps to competitors.
  • The DMA pushes for more transparency and fairness in the operations of these tech giants, especially in the European market.

Details of the Investigation

Questionnaires Dispatched

As part of the investigation, the European Commission dispatched questionnaires to users and rivals of these services earlier this month. The primary aim was to gauge the importance of the services under scrutiny compared to their competitors. Some specific areas of interest were:

  • Any specific features of iMessage, Bing, Edge, and Microsoft Advertising that business users are heavily reliant upon.
  • How these services integrate and contribute to the larger ecosystems of Apple and Microsoft.
  • The total number of users leveraging these services.

Respondents were allocated less than a week to submit their feedback. The European Commission has expressed its intention to conclude this investigation within the next five months.

Implications for Apple and Microsoft

If the European Commission’s assessment dictates that these services fall under the DMA’s regulations, both Apple and Microsoft might be compelled to make significant changes in how they offer these services to their EU user base. For instance, Apple’s iMessage could be mandated to integrate directly with third-party apps like Meta’s WhatsApp. Moreover, Apple might also be forced to support sideloading apps from outside the App Store on its devices in Europe, potentially leading to major transformations in the functionality of the App Store, FaceTime, and Siri on Apple devices.

Stakeholders’ Perspectives

Apple, in particular, has contested the labeling by the EU regulator, arguing that iMessage does not meet the user threshold required for the DMA’s regulations to be applicable. Although analysts estimate that iMessage could have a user base nearing one billion globally, Apple has not released official figures for the service in several years. The inclusion of iMessage in the EU’s preliminary list of gatekeeper services will hinge on the Commission’s interpretation and definition of the market where it operates.

Future Implications of the DMA

As the European Commission delves deeper into this investigation, the ramifications of the Digital Markets Act (DMA) become increasingly evident. The DMA is not just a set of regulations but a pivotal shift in the EU’s approach to large tech corporations and their dominance in digital spaces. For years, many tech giants have operated in a relatively unrestricted manner, with their services becoming deeply integrated into the daily lives of billions. With the DMA, there’s a clear signal that the era of unrestricted tech dominance might be drawing to a close in Europe.

Market Dynamics

Should services like Bing, Edge, Microsoft Advertising, and iMessage be deemed subject to the DMA, other tech entities might rethink their strategies in the European market. Companies might innovate more aggressively, developing alternative platforms or tools to meet the criteria set forth by the DMA and avoid potential regulatory pitfalls.

User Experience

From a consumer standpoint, the DMA might bring a wave of positive changes. If tech giants are required to make their platforms more open, users could benefit from increased choices, better integration between apps and services, and potentially more competitive pricing models. Such a landscape could foster a more dynamic and competitive tech ecosystem, where innovation thrives, and user needs are at the forefront.


As the European Commission deepens its investigation into the potential application of the DMA on the services of Apple and Microsoft, the global tech industry awaits the results with bated breath. The outcome could set a precedent for how international tech giants operate within the European Union. The broader implications could echo across the industry, influencing decisions related to user accessibility, integration, and competition.

For more information on the Digital Markets Act, you can visit the official European Commission website.

Leave a Comment